What
We Hear
From You

"Read and signs are a joke."

Qualifications will no longer be based on "sandwich training." Yes, we will always have to read SOPs but qualification will consist of observed performance and knowledge tests based on your duties.

"I'm drowning in a sea of manuals and training programs"

Bla, bla. bla...Qualifications will no longer be based on "sandwich training." Yes, we will always have to read SOPs but qualification will consist of observed performance and knowledge tests based on your duties.

"I don't see any big picture -- my training just seems randomly annoying...""

O-T-A stands for "Overview, Training, Assessment."

It means that we will provide a big picture before going into the details. And, that you won't be assessed until you have developed the needed skills to perform successfully.